Last updated: September 10, 2026
By visiting our website, booking an appointment, or purchasing a membership with Xclusive Barber, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Xclusive Barber is a barbershop located at 112 Bell Street, Coburg VIC 3058, Australia (ABN 22 691 355 147). You can reach us by phone at +61 413 891 977 or by email at xclusivebarberau@gmail.com.
Appointments can be booked online through our live booking calendar, by phone, or as a walk-in, subject to availability. Booking online guarantees your exact time slot with your preferred barber. Walk-ins are welcome but not guaranteed a specific time.
Bookings require a 50% deposit of the service price, paid securely through Square at the time of booking, which is applied toward the total cost of your service. Appointments and memberships can be cancelled or rescheduled at no cost up to 2 hours before your booking. We allow a 15-minute grace period for late arrivals — because each appointment slot is 30 minutes and appointments run back-to-back, arriving more than 15 minutes late will result in your appointment being treated as a no-show. Cancellations, no-shows, or arrivals beyond the grace period may result in the forfeiture of your deposit and/or an additional fee, at our discretion.
We reserve the right to refuse or discontinue service to any client for reasons including inappropriate behaviour, intoxication, health or hygiene concerns, or any situation that may compromise the safety or wellbeing of our staff or other clients.
Prices for services and memberships are displayed on our website and are subject to change from time to time. We accept Cash, Credit Card, Apple Pay, Google Pay and Square. Payments for memberships and online bookings are processed securely through Square, subject to Square's own terms of service.
We offer three membership plans: Golden Black ($49/month, 1 visit plus facial), Prestige Diamond ($99/month, 2 visits plus facial) and VIP Presidential ($234/month, unlimited-style visits, fair use up to 6 visits per month). Every plan includes any cut style and beard grooming at no extra charge — no add-ons. Golden Black and Prestige Diamond require a 6-month minimum term; VIP Presidential has no lock-in period. A membership works like a gym membership: once you subscribe, your plan is billed each cycle regardless of how many visits you use during that period — not attending your visits is not grounds for a refund or for cancelling before the end of your plan's minimum term. If you need a break, you may freeze your membership instead of cancelling; a small freeze fee applies. Individual visits can still be rescheduled at no cost up to 2 hours before your booking, as outlined above. Membership billing is recurring and processed through Square, and continues automatically until cancelled or frozen in accordance with the applicable plan terms.
From time to time we may photograph or film services performed in store for use on our website and social media (Instagram, TikTok, Facebook, Google Business Profile). If you would prefer not to be included, just let your barber know before your service begins and we will respect your request.
All content on this website, including text, images, logos and design, is the property of Xclusive Barber unless otherwise stated, and may not be reproduced without our permission. You agree to use this website only for lawful purposes.
While our barbers take great care in every service, hair, skin and grooming results can vary from person to person. Please let your barber know of any allergies, sensitivities or specific concerns before your service begins.
To the maximum extent permitted by law, Xclusive Barber is not liable for any indirect, incidental or consequential loss arising from the use of our services or website, including allergic reactions or sensitivities that were not disclosed to your barber before your service began.
We collect the information needed to manage your bookings and membership, such as your name, phone number and email address. We do not sell your personal information. Payment details are handled directly by Square under its own privacy and security terms and are not stored by us.
We may need to close, delay or reschedule appointments due to circumstances beyond our reasonable control, such as public holidays, emergencies, extreme weather, or government restrictions. We will notify affected clients as soon as reasonably possible and are not liable for any loss arising from such closures.
We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
These Terms & Conditions are governed by the laws of Victoria, Australia. If you have any questions about these terms, please contact us at xclusivebarberau@gmail.com or +61 413 891 977.