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Privacy Policy

Last updated: September 10, 2026

1. Introduction

This Privacy Policy explains how Xclusive Barber collects, uses and protects your personal information when you visit our website, book an appointment, or subscribe to a membership. By using our website or services, you agree to the collection and use of information as described in this policy.

2. Information We Collect

When you book an appointment or subscribe to a membership, we collect the information needed to manage your booking, such as your name, phone number and email address. When you browse our website, certain information may be collected automatically through cookies and similar technologies, such as your IP address, browser type, and the pages you visit.

3. How We Use Your Information

We use your information to manage and confirm your bookings and membership, communicate with you about your appointments, respond to enquiries, and, where applicable, show relevant advertising and measure the performance of our marketing campaigns.

4. Cookies & Tracking Technologies

Our website uses Google Analytics and the Meta (Facebook) Pixel to understand how visitors use our site and to measure and improve our advertising on Google and Meta platforms (Facebook and Instagram). These tools may place cookies or similar technologies on your device. You can control or delete cookies through your browser settings. Google's and Meta's own privacy policies explain how they handle data collected through these tools.

5. Payment Information

Payments for bookings and memberships are processed securely through Square. We do not store your card or payment details — these are handled directly by Square under its own privacy and security policies.

6. Sharing Your Information

We do not sell your personal information. We may share limited information with trusted service providers who help us run our business, such as Square (payment processing) and Google/Meta (advertising and analytics), solely for those purposes.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may ask us to access, correct or delete the personal information we hold about you at any time by contacting us at xclusivebarberau@gmail.com or +61 413 891 977.

9. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

Xclusive Barber, 112 Bell Street, Coburg VIC 3058, Australia (ABN 22 691 355 147). Phone: +61 413 891 977. Email: xclusivebarberau@gmail.com.